Online CRM Software Finder

Featured Software

The AIMcrm system has taken the best parts of Lead Management and CRM software and integrated them into a seamless application that puts your sales force in a position to focus more on making sales, and less on learning software. AIMcrm is easy-to-use and is flexible enough to meet the needs of [more]

Neocase CS empowers large global corporations to optimize customer service operations through its uniquely adaptive and award-winning customer service technology platform. Neocase CS brings efficiency and productivity to customer service operations through: collaborative case management, automated [more]

Autotask is the affordable web-based software solution that keeps you On Time, On Budget and Profitable. Customizable all-in-one solution includes Project Management, CRM, and Service Desk with integrated time and billing functions - all running off the same database; all available from any PC [more]

The ENSIGHT eMarketing Suite is a multi-channel platform that enables better customer engagement through an integrated approach to emarketing. The software incorporates a variety of features for building websites, mobi-sites and campaign sites; managing large volumes of web content; engaging with [more]

NEON (Non-Profit Enterprise Online Network) is an web-based CRM system for nonprofits that combines all of your existing databases in one easily accessible online system. NEON allows you to process and manage online/offline donations, events, registrations, e-newsletters, email blasts, reporting, [more]

The Ovitas SLS is used by customer support and field service organizations supporting complex products. All relevant information, including FAQs, call logs, knowledgebases and other data is available from a single portal. Built on a knowledge management platform that includes search and automated [more]

Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can [more]

Starting at only $11 per user per month AppShore provides the single most cost-effective and easy-to-use online CRM and Contact Management solution available. But, what really differentiates us from the competition is our passion for providing the best customer service in the business. Free [more]

Results Business Suite combines CRM & Business Management to provide you with a single, integrated system to run, manage and grow your business. Results includes sales & marketing, customer service, projects & activities and financial functions. From lead tracking, sales forecasting, quote [more]

Flexible, Scalable, Powerful and Easy to use, CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys. 8 Customers out of 10 will find their answers online. Create now [more]

Comprehensive Directory

59 Solutions Listed


Activate - Activate

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk. [more]

Target Market: Mid - Large

ActiveCampaign - TrioLive

Powerful web based live help solution that offers real-time messaging for sales, support, or internal communication. [more]

Target Market: Small - Mid

adenin TECHNOLOGIES - IntelliEnterprise

Intranet suite including portal, content & document management, 2.0 collaboration, dashboards, search and workflow modules. [more]

Target Market: Mid - Large

Easy to use system for managing leads from first contact through fulfillment in one place. [more]

Target Market: Small - Mid

Comprehensive yet affordable Online CRM and Contact Management. Only $9 per user per month. [more]

Target Market: Small - Mid

Affordable, web-based solution integrating project management, CRM, and service desk with time and billing. [more]

Target Market: Mid

Avani Cimcon Technologies - CARMA

Web-based one-stop solution for e-CRM, direct marketing and relationship management. [more]

Target Market: Mid

BuildTopia - BTBuilder

Handles everything from sales, purchasing and scheduling to warranty; is designed to meet management needs. [more]

Target Market: Small - Large

C3Gateways Services - ContactIP

Innovative customer-interaction software suite that maintains a natural flow and feel in a conversation. [more]

Target Market: Large

Centerbase - Centerbase

Centerbase provides comprehensive, web-based contact management/CRM solutions to the SMB market at an affordable price. [more]

Target Market: Small - Mid

Chat Relations - ChatRelations LiveChat

Free customer service software for websites. Instant connect tool to enhance online customer support. Download today! [more]

Target Market: Small - Mid

Citrix Systems - GoToAssist

Web-based, allows businesses to remotely assist their customers or employees and conduct online sales demos. [more]

Target Market: Small - Large

Comcate, Inc. the leading provider of customer relationship management software for public agencies. [more]

Target Market: Small - Mid

ComponentOne - ComponentOne Response

Reduce inbound calls and provide support via the web and email. [more]

Target Market: Mid - Large

ConnectWise - ConnectWise PSA

Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider. [more]

Target Market: Small - Mid

Online knowledgebase of Frequently Asked Questions, email tracking and workflow capabilities. [more]

Target Market: Small - Large

EBSuite - Customer Service Help Desk

Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledges. [more]

Target Market: Small - Large

eGain Communications - eGain Service

Email management, live web customer service, service fulfillment, knowledge management and self-service. [more]

Target Market: Mid - Large

The Ensight eMarketing Suite is a holistic, multi-channel emarketing platform. [more]

Target Market: Mid - Large

Entellium - Entellium

Hosted sales, marketing, and customer service software for small and midsize companies as well as departments. [more]

Target Market: Small - Mid

CRM solution for use in sales, support and marketing environments. [more]

Target Market: Mid

Eptica - Eptica SelfService

Puts powerful, intelligent functionality in the hands of your customers so that they can quickly access relevant answers. [more]

Target Market: Mid - Large

eTouchPoint - eTouchPoint

Customer feedback and coaching application for service-oriented businesses. [more]

Target Market: Large

ETP International - ETP VX

End-to-end retail solution covering Business Strategy Development, Supply Chain, Merchandise Planning, POS and more. [more]

Target Market: Mid - Large

Fused Solutions - FS-Virtual Agent

Mitigates the need for agent-assisted support, thereby lowering operating costs. [more]

Target Market: Small - Mid

Fuze Digital Solutions - Fuze Suite

Comprehensive, modular and easy to use web-based customer care software suite. [more]

Target Market: Mid

GWI Software - c.Support

End users can submit requests for service, search for solutions, and view the status of their open incidents. [more]

Target Market: Small - Mid

HelpDesk - Help Desk Software Suite

Web based customer service solution for your website to manage support requests and publish self service knowledge bases. [more]

Target Market: Small - Mid

JasperSoft - Jasper4Salesforce

Combines Salesforce.com with open source reporting and BI solution. [more]

Target Market: Mid

Kana - KANA Web Self-Service

Supports the customer at every point in the self-service process with interactive guidance, security and easy escalation. [more]

Target Market: Large

KNOVA Software - KNOVA 7

Suite of Intelligent Customer Experience applications that reduce service costs, increase revenues, and improve customer satisfaction. [more]

Target Market: Large

Listopica - FAQ Manager

Web based customer support tool to create and maintain a searchable archive of frequently asked questions and knowledge base for ASP.NET sites  [more]

Target Market: Small

Live2support - Chat Interface for Operator

Add live chat on your web site watch visitors on your web site in real time and chat with them. Free 15 days Trial [more]

Target Market: Small - Mid

LivePerson - MultiCare

Self-learning knowledgebase that uses a natural language processing engine to answer customer questions. [more]

Target Market: Mid - Large

MCS - FAQexpress

Create, publish and search a truly robust product library of frequently asked questions. [more]

Target Market: Mid - Large

Meet Your Market - MarketsMaster

MarketsMaster is a web based solution to help companies close the loop in communication and management of the entire business. [more]

Target Market: Small - Large

Microsoft - Microsoft Dynamics

Integrated business management solution that automates financial, customer relationship and supply chain processes. [more]

Target Market: Small - Large

Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows. [more]

Target Market: Mid - Large

NetSuite - Netsuite CRM

Mid-market software combining CRM and Ecommerce / Web capabilities with Accounting / ERP capabilities in one web-based application. [more]

Target Market: Mid

The only Customer Interaction software allowing employees to use a single system. Enables non-technical staff to map processes. [more]

Target Market: Mid - Large

noHold - noHold Instant Support

Combines the best features of phone, email, live chat and search engines into a Web-based self-service interface. [more]

Target Market: Mid

The Service Desk Management Solution with Unequaled Time to Productivity. [more]

Target Market: Small - Large

Access knowledge from any source to drive efficient support and customer self-service. [more]

Target Market: Mid - Large

PipelineDeals - PipelineDeals

PipelineDeals is simply yet powerful CRM software for big business. Priced only $15/user/month. [more]

Target Market: Mid

Provide Support - ProvideSupport.com

Online service that offers live chat with your web site visitors to give them instant online support. [more]

Target Market: Small - Mid

Querybot - Querybot Web Knowledgebase

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. [more]

Target Market: Small

QuestWare - myKBHelp.com

Simple, effective way to provide support to your customers. Build your Knowledge Base and Help Systems to empower your customers with myKBHelp! [more]

Target Market: Small - Mid

Relenta - Relenta

Relenta combines the features of web-based email, CRM, online calendar, task manager, and email marketing software. Free 30-day trial. [more]

Target Market: Small - Mid

Results Software provides business solutions that enable data visibility across the entire enterprise. This is what CRM is meant to be. [more]

Target Market: Small - Mid

RightNow Technologies - Customer Self Service Software

Deflects phone inquiries and lowers customer service transaction costs by harnessing the true power of the Internet. [more]

Target Market: Large

Skywire Software - Answer Suite

Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features. [more]

Target Market: Mid

Support Sentry - WebSupport PRO

Web based customer service software for small to medium sized businesses. [more]

Target Market: Small - Mid

TechExcel - CustomerWise

CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management. [more]

Target Market: Small - Large

TopCMM Software - 123 Live Help Chat Server Software

Offers full-featured software or hosting service for your sales rep./supporter to 1-to-1 chat with website visitors. [more]

Target Market: Small - Large

Topiary Communications - PersonalPro

Creates knowledge bases that generate self-service applications to improve help desk & customer service. [more]

Target Market: Mid

Transversal - Metafaq

Customer self-service software that enables you to manage both online content & correspondence through a single process. [more]

Target Market: Mid - Large

Trinicom - Web Self Service

Publish FAQ's, advanced search functionality, unique user profiles, auto-redirect, reporting and more. [more]

Target Market: Mid - Large

Xencoders - ChatAnywhere

Web-based chat software that includes canned responses for a scripted sales pitch and live video conferencing. [more]

Target Market: Small - Mid

Integrated web solution including donation, event, membership, e-marketing, and analytical reporting. [more]

Target Market: Small - Mid

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